Restaurant Leader: Service, People & Ops

Nemacolin Woodlands, Inc.

Pennsylvania

On-site

USD 68,000 - 83,000

Full time

8 days ago

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Benefits offered by this job

Paid training programs
Leadership development and accelerated
Mentorship, coaching, and cross‑func 
Monthly recognition opportunities

Job summary

Nemacolin Woodlands, Inc. seeks an Assistant Restaurant Manager to support restaurant, lounge, and dining experiences. You will work with culinary and restaurant leadership to elevate service, develop associates, and drive operational performance in a welcoming environment.

This role offers leadership growth, involvement in budgeting, scheduling, labor management, and service standards. Candidates should have supervisory restaurant experience and a passion for hospitality.

Qualifications

  • Associate's degree in hospitality management or a related field required; bachelor's degree preferred.
  • Minimum one year of supervisory experience in a restaurant, food and beverage outlet, or hospitality environment.
  • Experience in Forbes Four-Star, Forbes Five-Star, or similarly service-focused dining environment preferred.
  • Demonstrated success in guest service, associate development, and team leadership.
  • Strong understanding of restaurant operations and the relationship between front-of-house and back-of-house teams.
  • Ability to perform basic mathematical functions and interpret operational and financial information.
  • Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
  • Ability to communicate effectively and professionally in English.
  • Must be at least 18 years old.
  • Ability to work varying shifts, including evenings, weekends, holidays, and periods of increased business demand.

Responsibilities

  • Lead service execution and anticipate guest needs to reflect Nemacolin's hospitality standards.
  • Coach associates, reinforce service expectations, and support training initiatives.
  • Foster a culture of accountability, collaboration, and professional growth.
  • Oversee daily restaurant activities and support guest room dining when applicable.
  • Support budgeting, labor management, payroll processes, and identify opportunities to improve efficiency and profitability.
  • Ensure timely follow-up on concerns and quality service recovery.
  • Support training requirements and certifications across the department.
  • Coordinate scheduling, reporting, and collaboration with restaurant and resort leadership.

Skills

leadership
coaching
communication
English proficiency
hospitality
problem solving

Education

Associate's degree in hospitality management
Bachelor's degree in a related field

Tools

Microsoft Word
Microsoft Excel
Microsoft Outlook
PowerPoint

Job description

Nemacolin Woodlands, Inc. seeks an Assistant Restaurant Manager to support restaurant, lounge, and dining experiences. You will work with culinary and restaurant leadership to elevate service, develop associates, and drive operational performance in a welcoming environment.

This role offers leadership growth, involvement in budgeting, scheduling, labor management, and service standards. Candidates should have supervisory restaurant experience and a passion for hospitality.

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