Guest Experience Server - Luxury Resort

Nemacolin; Town of Farmington (WI); On-site; USD 17,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly wages

Medical, dental, and vision coverage

Paid time off and holiday compensation

Discounted associate meals

401(k) program

Job summary

Nemacolin in Pennsylvania is seeking a Restaurant Server to deliver personalized dining experiences with menu expertise and genuine guest connections. You will work across dining concepts, help guests celebrate occasions, and contribute to memorable moments around the table.

You will build relationships, enter orders accurately, communicate features, and collaborate with culinary and leadership teams to ensure high standards of service, presentation, and guest satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Previous restaurant, hospitality, resort, country club, food and beverage, or customer service experience preferred.
• Must be at least 18 years of age.
• Pennsylvania RAMP certification required or ability to obtain and maintain certification as required.
• Ability to communicate effectively in English.
• Ability to operate POS systems and follow established cash-handling procedures.
• Ability to stand and walk for extended periods and perform the physical requirements associated with food and beverage service.
• Ability to lift and carry trays, food, beverages, and service supplies.
• Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and peak resort periods.

Responsibilities

• Deliver attentive food and beverage service, anticipate guest needs, and personalize interactions during the meal.
• Build genuine guest connections through thoughtful conversation and hospitality to encourage return visits.
• Maintain menu knowledge, enter orders accurately, provide informed recommendations, and communicate daily features.
• Partner with culinary, bar, and leadership teams to ensure timely delivery, quality presentation, and attention to detail.
• Prepare service stations, maintain dining areas, complete side work, and uphold presentation standards.
• Operate POS with accuracy, handle cash responsibly, and follow established payment procedures.
• Follow health regulations and food safety practices and comply with alcohol service requirements.
• Maintain supplies, support inventory awareness, and ready work areas for service.

Job description

Nemacolin in Pennsylvania is seeking a Restaurant Server to deliver personalized dining experiences with menu expertise and genuine guest connections. You will work across dining concepts, help guests celebrate occasions, and contribute to memorable moments around the table.

You will build relationships, enter orders accurately, communicate features, and collaborate with culinary and leadership teams to ensure high standards of service, presentation, and guest satisfaction.