Restaurant Ops Leader: Guest Experience & Growth

Workstream; Effort (PA); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee discounts on all your Dunkin’

Paid training and growth opportunities

Life Insurance

Discounted tuition for you and your\nf

Referral program

Job summary

Dunkin’ Donuts Franchise is seeking a restaurant leader to assist with guest satisfaction, product quality, and team development at our Pennsylvania location. You will help drive financial performance, manage inventory and shifts, and foster a positive, fast-paced environment that aligns with brand standards.

Join a team that values hospitality, strong leadership, and the ability to train others across all restaurant operations, delivering great beverages and food in a clean, welcoming space.

Qualifications

• 1 year assistant management experience (QSR experience a plus)
• Strong leadership, communication, and organizational skills
• A hands-on, can-do attitude with a passion for customer service
• Ability to work flexible hours, including weekends and holidays
• SERV Safe Certified

Responsibilities

• Assisting with guest satisfaction, product quality, financial performance and team development
• Someone who focuses on providing an exceptional guest experience and a positive working environment for their team
• A leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant
• A result-driven leader who has restaurant experience in: cost, inventory, and shift management
• Someone who loves to motivate, lead and develop their team
• The ability to effectively train others on all aspects of the restaurant’s operations
• Help your team provide a great experience by delivering legendary hospitality, great beverages and food products in a clean restaurant.

Skills

Leadership

Communication

Organization

Customer service

Job description

Dunkin’ Donuts Franchise is seeking a restaurant leader to assist with guest satisfaction, product quality, and team development at our Pennsylvania location. You will help drive financial performance, manage inventory and shifts, and foster a positive, fast-paced environment that aligns with brand standards.

Join a team that values hospitality, strong leadership, and the ability to train others across all restaurant operations, delivering great beverages and food in a clean, welcoming space.