Restaurant & Ops Leader — Guest Experience & Growth

Lucky Strike Entertainment; Durham (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Paid sick leave

Discounts on Bowling and Waterpark

Job summary

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to oversee food & beverage, bar, and bowling operations across shifts. You will flex into any floor role, building a hospitality-focused team that delivers outstanding service.

The role emphasizes sales leadership, guest satisfaction, and cost control, with a pay range of $55,000-$65,000 annually. Join a team passionate about delivering memorable experiences and sustained career growth.

Qualifications

• 3+ years of leadership in restaurant, hospitality, or high-volume operations.
• Proven ability to drive food & beverage sales.
• Experience training hourly leaders in fast-paced environments.

Responsibilities

• Lead daily operations across food & beverage, bar, bowling, and arcade.
• Drive revenue through sales-focused service, upselling, and guest engagement.
• Recruit, train, coach, and schedule teams to meet standards.
• Own labor, food cost, inventory, and daily financial targets.
• Support FOH/BOH on floor and resolve guest issues in real time.
• Ensure the center is guest-ready during high-volume shifts.

Skills

Leadership experience

Sales-driven

Training hourly leaders

Guest experience focus

Financial acumen

Physical stamina (50 lbs)

Flexible availability

Job description

Lucky Strike Entertainment is seeking a Restaurant and Operations Manager to oversee food & beverage, bar, and bowling operations across shifts. You will flex into any floor role, building a hospitality-focused team that delivers outstanding service.

The role emphasizes sales leadership, guest satisfaction, and cost control, with a pay range of $55,000-$65,000 annually. Join a team passionate about delivering memorable experiences and sustained career growth.