Restaurant Ops Leader - Guest Experience & Growth

Westin Hotels & Resorts; Charlotte (NC); On-site; USD 59,000 - 76,000; Full time

Benefits offered by this job

Bonus eligible

Job summary

Westin Hotels & Resorts in Charlotte is seeking a Food & Beverage Manager to supervise daily restaurant operations and assist with menu planning. You will maintain sanitation standards, support servers and hosts, and strive to improve guest and employee satisfaction while driving financial performance.

The role requires a high school diploma (or GED) and 4 years in F&B, plus a 2-year degree in a related field with 2 years of experience. Local market knowledge is a plus.

Qualifications

• Requires a high school diploma or GED and 4 years of F&B or related experience.
• 2-year degree in Food Service Management or related field; 2 years F&B experience.

Responsibilities

• Supervise and manage daily restaurant operations.
• Maintain service and sanitation standards.
• Review staffing to meet guest service and financial goals.
• Lead and develop the food and beverage team.
• Ensure compliance with liquor laws and policies.

Skills

Leadership

Team management

Customer service

Communication

Training & development

Education

High school diploma or GED

2-year degree in Food Service Management or related major

Job description

Westin Hotels & Resorts in Charlotte is seeking a Food & Beverage Manager to supervise daily restaurant operations and assist with menu planning. You will maintain sanitation standards, support servers and hosts, and strive to improve guest and employee satisfaction while driving financial performance.

The role requires a high school diploma (or GED) and 4 years in F&B, plus a 2-year degree in a related field with 2 years of experience. Local market knowledge is a plus.