Store Manager — Elevate Guest Experience & Operations

Workstream; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Workstream is seeking an experienced restaurant manager in Charlotte, NC to oversee daily operations. Responsibilities include managing staff, ensuring quality service, and training team members in food safety and customer engagement.

The ideal candidate will have 1-3 years of leadership experience in a high-volume restaurant and must be ServSafe certifiable. This role is essential for maintaining a high standard and fostering a positive environment for both staff and customers.

Qualifications

• Minimum 1-3 years of high-volume restaurant leadership experience required.
• Proven track record of effectively managing COGS and labor.
• Strong knowledge and application of safe food handling practices.
• Must be ServSafe certifiable.

Responsibilities

• Manage entire operation of restaurant during scheduled shifts.
• Ensure Fan service meets or exceeds company standards.
• Assist with hiring, training, coaching the team.
• Model and enforce safety and food handling practices.
• Assist in marketing initiatives to attract new patrons.

Skills

Customer focus

Trainer and coach

Management skills

Organization and goal focus

Technical proficiency

Flexibility and adaptability

Integrity

Education

High School diploma or equivalent

Job description

Workstream is seeking an experienced restaurant manager in Charlotte, NC to oversee daily operations. Responsibilities include managing staff, ensuring quality service, and training team members in food safety and customer engagement.

The ideal candidate will have 1-3 years of leadership experience in a high-volume restaurant and must be ServSafe certifiable. This role is essential for maintaining a high standard and fostering a positive environment for both staff and customers.