Restaurant Ops Leader

Papa John's International , Inc.; Overland Park, Northern (KS, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Papa John’s International, Inc. in Overland Park, KS seeks a Restaurant Shift Manager responsible for shift leadership, hiring/firing, onboarding, training and ongoing team development. This role supervises restaurant team members and delivery drivers and reports to the General Manager.

You will drive quality product, food safety, staffing, coaching, disciplinary actions, store facilities, and cash controls to ensure top service and profitability in a high-volume restaurant.

Qualifications

• Experience leading restaurant teams and delivering quality products.
• Ability to hire, onboard, train, and develop staff for peak performance.
• Proven coaching skills and handling disciplinary actions when needed.

Responsibilities

• Provide quality products by training and supervising team members and delivery drivers.
• Recruit, orient, and train staff to exceed customer expectations and meet sales goals.
• Manage performance, conduct disciplinary actions, and ensure safety and cleanliness.
• Execute shift-level cash controls and maintain profitability.

Skills

Shift leadership

Hiring & onboarding

Team development

Coaching & disciplinary actions

Tools

Operations Manual

Team Member Handbook

Job description

Papa John’s International, Inc. in Overland Park, KS seeks a Restaurant Shift Manager responsible for shift leadership, hiring/firing, onboarding, training and ongoing team development. This role supervises restaurant team members and delivery drivers and reports to the General Manager.

You will drive quality product, food safety, staffing, coaching, disciplinary actions, store facilities, and cash controls to ensure top service and profitability in a high-volume restaurant.