Restaurant Ops Lead: Training & Guest Experience

McDonald's; Coralville (IA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts and free meals

15-25 days paid vacation

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald's in Coralville, IA is seeking an Assistant General Manager who can lead daily restaurant operations, supervise training, and ensure food safety and quality while delivering an outstanding guest experience. You will partner with the General Manager to drive sales and profit, hire and schedule team members, and maintain strong cost controls in a fast-paced environment.

A passion for service and a track record of team development are essential.

Qualifications

• HSD or GED preferred.
• 1+ years’ experience leading or developing others OR US Military Service.
• Strong customer service and support focus.
• Ability to communicate effectively and anticipate customer needs.
• Ability to provide solutions and make decisions in a fast-paced environment.

Responsibilities

• Lead internal functions including Employee Training, Food Safety, and Inventory Management.
• Delegate tasks to team members and report results.
• Support General Manager to achieve restaurant performance and quality standards in Kitchen, People, and Service areas.
• Partner with restaurant team to ensure safe and efficient operations.

Skills

People leadership

Customer service

Communication

Decision making

Safety compliance

Education

HSD/GED

Job description

McDonald's in Coralville, IA is seeking an Assistant General Manager who can lead daily restaurant operations, supervise training, and ensure food safety and quality while delivering an outstanding guest experience. You will partner with the General Manager to drive sales and profit, hire and schedule team members, and maintain strong cost controls in a fast-paced environment.

A passion for service and a track record of team development are essential.