Restaurant Ops Lead - Profitability & Guest Experience

Workstream; Columbus (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

BURGER KING in Columbus, IN is seeking an Assistant Manager to lead daily restaurant operations, drive profitability, and coach a team of 20-45 hourly employees under the RGM’s direction.

The AM focuses on guest service, people development, and efficient operations, ensuring compliance with brand standards and cash controls while maintaining a safe, clean, and welcoming dining environment for guests.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience, experience in management preferred.
• Some understanding of P&L interpretation and management to influence profitability.
• Demonstrated leadership skills.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections.
• Places and receives inventory truck orders.
• Maintains and regularly monitors a list of all restaurant assets.
• Ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required.
• Ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers).
• Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility.
• Provides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance.
• Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Ensures that restaurant upholds operational and brand standards.
• *Performs duties of Hourly Shift Coordinator when necessary.*
• This is a Burger King restaurant, a globally recognized brand known for high-quality, affordable fast food and a family-friendly dining experience.

Skills

Leadership

Guest service

Profitability focus

Team coaching

Availability for evenings/weekends/hol

Quick service experience

Education

High School Diploma or GED

2 years college preferred

Job description

BURGER KING in Columbus, IN is seeking an Assistant Manager to lead daily restaurant operations, drive profitability, and coach a team of 20-45 hourly employees under the RGM’s direction.

The AM focuses on guest service, people development, and efficient operations, ensuring compliance with brand standards and cash controls while maintaining a safe, clean, and welcoming dining environment for guests.