Restaurant Ops Lead — Guest Experience & Team Growth

EUGENE'S HOT CHICKEN; Birmingham (AL); On-site; USD 46,000 - 60,000; Full time

Job summary

Eugene's Hot Chicken - 9th Ave in Birmingham, AL is hiring an Assistant General Manager to lead daily operations and deliver outstanding service. You’ll work closely with the General Manager to guide the team and foster a welcoming, high-performing environment.

The role requires at least 1 year of management experience, strong organizational and communication skills, and a passion for hospitality. Join a growing team that values quality, service, and community, and help drive the restaurant’s

Qualifications

• 1 year of management or supervisory experience in a restaurant setting.
• Strong organizational and problem-solving abilities.
• Customer-focused mindset with excellent communication skills.

Responsibilities

• Supporting the General Manager in overseeing daily operations and ensuring exceptional service.
• Leading and motivating team members to deliver top-notch customer experiences.
• Managing schedules, inventory, and supplies to keep everything running smoothly.
• Upholding our quality standards and ensuring food safety and cleanliness.
• Assisting with hiring, training, and developing team members.
• Addressing customer concerns and resolving issues to maintain satisfaction.
• Contributing to the overall success and growth of Eugene's Hot Chicken.

Skills

Team leadership

Operations oversight

Customer service

Job description

Eugene's Hot Chicken - 9th Ave in Birmingham, AL is hiring an Assistant General Manager to lead daily operations and deliver outstanding service. You’ll work closely with the General Manager to guide the team and foster a welcoming, high-performing environment.

The role requires at least 1 year of management experience, strong organizational and communication skills, and a passion for hospitality. Join a growing team that values quality, service, and community, and help drive the restaurant’s