General Manager - Operations & Customer Experience Leader

EUGENE'S HOT CHICKEN; Birmingham (AL); On-site; USD 48,000 - 64,000; Full time

Job summary

Eugene's Hot Chicken in Birmingham, AL is seeking a hands-on General Manager to lead our 27-person team, oversee daily operations, and ensure the smooth functioning of all front- and back-end activities.

The ideal candidate is self-driven, customer-focused, and capable of managing staff, scheduling, training, service standards, and profitability in a fast-paced, high-volume environment while upholding our values.

Qualifications

• Excellent communication skills to connect effectively with customers and co-workers.
• Positive attitude and ethics which support our values and culture
• Ability to manage a fast-paced, high-volume, clean, customer-focused workplace
• Strong time-management skills; ability to multi-task, prioritize, and organize

Responsibilities

• Oversee daily business operations
• Manage staff and delegate responsibility as needed
• Maintain excellent customer service standards
• Manage profit and loss figures

Skills

Effective communication

Customer focus

Staff management

Time management

Job description

Eugene's Hot Chicken in Birmingham, AL is seeking a hands-on General Manager to lead our 27-person team, oversee daily operations, and ensure the smooth functioning of all front- and back-end activities.

The ideal candidate is self-driven, customer-focused, and capable of managing staff, scheduling, training, service standards, and profitability in a fast-paced, high-volume environment while upholding our values.