Restaurant Ops Lead: Build Teams, Boost Service

Captain D's; Athens (TN); On-site; USD 41,000 - 55,000; Full time

Job summary

Captain D's is seeking experienced restaurant managers to oversee daily operations, staff leadership, and guest experiences at our Tennessee locations. You will supervise recruiting, training, inventory, finances, and customer service to drive profitability and brand standards.

Successful candidates bring strong leadership, strategic thinking, and a proven ability to develop teams, optimize operations, and deliver exceptional guest experiences in a fast-paced setting.

Qualifications

• 1+ years of experience leading and motivating a team.
• Drive and determination -- think PASSION
• Confidence / Resourcefulness / Problem-solving skills / Organizational skills
• Commitment to quality food and exceptional guest service
• Team-working skills - must be a team player and one to lead by example
• Verbal communication skills
• Involvement/understanding of managing inventory, labor costs, and overall control of financials
• Interest in mentoring more junior staff
• Enthusiasm
• Desire for personal and professional growth
• Showing initiative

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Managing inventory and product orders
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Maximizing profitability and productivity in the restaurant
• Motivating staff to meet sales and customer service targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Providing opportunities for staff advancements

Skills

Leadership

Team motivation

Communication

Problem solving

Inventory control

Financials

Guest service

Customer focus

Job description

Captain D's is seeking experienced restaurant managers to oversee daily operations, staff leadership, and guest experiences at our Tennessee locations. You will supervise recruiting, training, inventory, finances, and customer service to drive profitability and brand standards.

Successful candidates bring strong leadership, strategic thinking, and a proven ability to develop teams, optimize operations, and deliver exceptional guest experiences in a fast-paced setting.