Restaurant Operations Supervisor

Milos Hamburgers; Vestavia Hills (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Milos Hamburgers in Vestavia Hills, AL, seeks an operations professional to oversee daily restaurant activities, policies, and staff coordination. The role emphasizes leadership, problem solving, and adherence to corporate expectations.

The position requires overseeing 4–15 crew members, managing schedules, inventory, and customer service issues, with a focus on efficiency and quality in a fast-paced environment.

Qualifications

• Attention to detail in all tasks and policies.
• Delegating information gathering and decision making appropriately.
• Managing work through proper assignments and resources.
• Analyzing issues to identify root causes.
• Decisiveness in committing to courses of action.
• Focusing on customer satisfaction and service quality.
• Developing talent through training and feedback.
• Leadership to guide teams toward goals.
• Leading teams with collaboration and motivation.
• Clear oral communication with staff and customers.

Responsibilities

• Direct hourly staff to follow all policies and procedures.
• Schedule staff and allocate resources to meet business demands.
• Complete shift checklists and inventory controls.
• Maintain daily paperwork and employee records.
• Handle customer complaints professionally and log issues.
• Assist in hiring and onboarding of new employees.

Skills

Attention to Detail

Delegation/Follow Up

Manage Work

Analysis

Decisiveness

Customer Focus Orientation

Develop Organizational Talent

Leadership

Team Leadership

Oral Communication

Job description

Milos Hamburgers in Vestavia Hills, AL, seeks an operations professional to oversee daily restaurant activities, policies, and staff coordination. The role emphasizes leadership, problem solving, and adherence to corporate expectations.

The position requires overseeing 4–15 crew members, managing schedules, inventory, and customer service issues, with a focus on efficiency and quality in a fast-paced environment.