Restaurant Operations & People Leader

Lou Malnati's Pizzeria; Tinley Park, Northern (IL, KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Lou Malnati's Pizzeria in Tinley Park, IL seeks a Restaurant Manager to lead daily operations and deliver excellent guest experiences.

You will shape culture, manage staffing, scheduling, and cash control while ensuring sanitation and quality standards are met across the location. This role requires strong communication, conflict resolution, and flexibility to work varied hours including holidays and to rotate to other locations.

Qualifications

• High School Diploma or GED equivalent; bachelor’s degree a plus.
• Minimum 2–3 years restaurant experience.
• Must read and write English, follow instructions and use basic math.
• Training in all aspects of restaurant/carry out operations.
• Thorough knowledge of company products, services, policies and procedures.
• Ability to speak Spanish a plus.

Responsibilities

• Shapes the culture of the restaurant and drives team engagement and guest satisfaction.
• Assists with achieving budgeted financial goals including income, sales, and costs.
• Assists with interviewing, hiring, training, and developing team members; performance appraisals and discipline.
• Works with team members to create a positive guest experience and addresses guest needs.
• Schedules team members in the most efficient and cost-effective manner.
• Oversees cash management, balancing, and daily deposits.
• Coordinates special events, catering, and promotions.
• Oversees inventory maintenance, purchasing and receiving.
• Maintains sanitation and cleanliness guidelines.
• Monitors service and food quality to high standards.
• Supervises repairs and safety concerns; provides feedback on service failures.
• Prepares location daily setup across areas including kitchen, prep, cleanliness and staffing.
• Attends required meetings weekly, monthly and ad-hoc.
• May delegate responsibilities with GM or District Manager approval.
• Other duties as assigned.

Skills

Leadership

Guest oriented

Communication

Conflict resolution

Flexible schedule

People management

Education

High School Diploma or GED

Bachelor's degree a plus

Job description

Lou Malnati's Pizzeria in Tinley Park, IL seeks a Restaurant Manager to lead daily operations and deliver excellent guest experiences.

You will shape culture, manage staffing, scheduling, and cash control while ensuring sanitation and quality standards are met across the location. This role requires strong communication, conflict resolution, and flexibility to work varied hours including holidays and to rotate to other locations.