Restaurant Operations Manager — Lead Teams & 24/7 Service

Waffle House, Inc.; Montgomery (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

Waffle House, Inc. in Montgomery, AL is seeking a Restaurant Manager to oversee daily restaurant operations, manage shifts, ensure food quality and safety, and maintain a clean, welcoming dining area.

You will lead and develop Associates, assist with hiring and onboarding, and craft staff schedules to align with demand, delivering exceptional service and guest satisfaction in a fast-paced, 24/7 environment.

Qualifications

• Strong focus on customer satisfaction and guest experience.
• Experience hiring, onboarding, and developing restaurant staff.
• Excellent communication with guests, team, and leadership.
• Knowledge of food safety, quality control, and service standards.
• Previous management experience or a bachelor's degree is required.
• Ability to work flexible hours, including nights, weekends, and holidays in a 24/7 operation.
• Strong leadership, problem-solving, and conflict-resolution skills.
• High school diploma or equivalent; hospitality/business education a plus.

Responsibilities

• Oversee day-to-day restaurant operations and shift management.
• Ensure food quality, safety standards, and cleanliness.
• Lead and develop Associates, assist with hiring and onboarding.
• Create staff schedules to meet demand and control costs.
• Deliver outstanding customer service and resolve guest concerns.
• Monitor sales, costs, inventory, and cash control with leadership.

Skills

Customer service

Hiring/onboarding

Communication

Food safety

Leadership

Education

Bachelor's degree

Job description

Waffle House, Inc. in Montgomery, AL is seeking a Restaurant Manager to oversee daily restaurant operations, manage shifts, ensure food quality and safety, and maintain a clean, welcoming dining area.

You will lead and develop Associates, assist with hiring and onboarding, and craft staff schedules to align with demand, delivering exceptional service and guest satisfaction in a fast-paced, 24/7 environment.