Restaurant & Operations Manager

Dave & Buster's; Gaithersburg, Northern (MD, KY); Hybrid; USD 62,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health, Dental, Vision

401K matching

Job summary

Dave & Buster's Gaithersburg is seeking a Restaurant & Operations Manager to provide leadership, supervise daily operations, and drive initiatives that enhance guest experiences in a fast-paced entertainment setting.

The role requires managing costs and labor, developing hourly staff, and aligning with the management team to deliver high-quality results. Weekend, night, and holiday availability is essential for this role.

Qualifications

• Minimum 2 years of restaurant/hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team and deliver memorable guest experiences.
• Must be able to work weekends, nights, and holidays.
• 21+ years of age.

Responsibilities

• Develop and lead hourly team members to exceed guest expectations.
• Provide proactive leadership to ensure positive staff and guest experiences.
• Engage with recruiting, hiring, coaching, and training activities.
• Uphold core values and partner with management to achieve timely results.

Skills

Hospitality exp

COGS & labor

Leadership

Team development

Guest exp focus

Availability

Job description

## Restaurant & Operations ManagerApply: Gaithersburg, MD: Full time: Posted Today: R-1013312**Job Description:****THE RESTAURANT & OPERATIONS MANAGER**: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.**What we are looking for!*** You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene* You can communicate with the Team Members and Guests in a way that inspires FUN!* You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level* You have never met a goal you can't beat* You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks* The ability to oversee all aspects of the business - from the most minor details to the big picture**Requirements:*** 21+ years of age* 2+ years of Restaurant/Hospitality Experience* Proficient in managing the cost of goods sold and labor* Ability to lead a team to create a memorable guest experience* True leadership capabilities* The ability to work weekends, nights, and holidays* Not afraid to work in a fast-paced, noisy environment with distracting conditions**What will you be doing daily?*** Developing and leading hourly team members to exceed guest’s expectations* Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions* Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development* Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results**PERKS!*** Competitive salary* Quarterly bonus program* Health, Dental, Vision, Long & Short-term Disability* Employee Assistance Program* Buster’s Legacy Fund (Supports team members during difficult times)* 401K matching plan* FREE food* FREE gameplay* Large leadership team = multiple managers per shift* FUN work environment* Grow your career! + Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities**Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer****Salary Range:**62147-73115