Restaurant Operations Leader | People & Service Excellence

Goodwin Recruiting; Westport (CT); On-site; USD 65,000 - 95,000; Full time

Job summary

Goodwin Recruiting is seeking an experienced Restaurant General Manager to oversee front and back‑of‑house operations, ensure excellent customer service, and drive daily P&L performance in a Westport restaurant on the Connecticut coast.

You will lead a skilled team, recruit and train staff, organize schedules and payroll, handle staff development and performance improvement, and maintain strict health, safety, and company policy compliance while pursuing profit goals and a culture of ownership

Qualifications

• Restaurant experience required.
• Leadership and staff management experience.
• Strong focus on customer service and guest satisfaction.

Responsibilities

• Manage all front and back of house day-to-day operations.
• Preserve excellent levels of customer service.
• Lead staff recruiting, training, schedules, payroll, and performance improvement.
• Assess staff performance and conduct appraisals.
• Ensure health and safety policy adherence.

Skills

Front of house

Back of house

Customer service

Leadership

Staff management

Recruiting

Training

Scheduling

Payroll

Performance improvement

Health and safety

Policy compliance

Profit goals

Guest relations

Job description

Goodwin Recruiting is seeking an experienced Restaurant General Manager to oversee front and back‑of‑house operations, ensure excellent customer service, and drive daily P&L performance in a Westport restaurant on the Connecticut coast.

You will lead a skilled team, recruit and train staff, organize schedules and payroll, handle staff development and performance improvement, and maintain strict health, safety, and company policy compliance while pursuing profit goals and a culture of ownership