Restaurant Operations Leader & People Champion

Whataburger; Lubbock (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Whataburger is looking for an Operating Partner to manage restaurant operations in Lubbock, Texas. You will be responsible for leading a team, overseeing financial performance, and ensuring compliance with food safety standards.

The ideal candidate will bring 2+ years of management experience within the restaurant or hospitality industry, coupled with a strong understanding of budgeting and labor law compliance.

Qualifications

• 2+ years of management experience in the restaurant or hospitality industry.
• Strong understanding of budgeting and financial tasks.
• Familiar with food safety protocols and procedures.

Responsibilities

• Manage profit and loss and oversee financial tasks like cash reporting and labor.
• Attract and retain talent through hiring decisions and performance assessments.
• Monitor restaurant performance using customer and labor metrics.
• Build relationships with customers and address complaints.

Skills

Budgeting

Recruiting

Coaching

Restaurant Operations

Food Safety

Presentation Skills

Labor Law Compliance

Education

Associate degree or equivalent work experience

Job description

Welcome to Whataburger Careers!

The Operating Partner is responsible for leading a team of Family Members and managing the performance and operations of their restaurant(s). The partner leads key financial, staffing, and brand decisions.

Responsibilities

• Manages profit and loss, oversees financial tasks such as cash reporting, labor, food expenses, repairs, and maintenance.
• Responsible for attracting and retaining talent through key hiring decisions, growth and development plans, and regular performance assessments.
• Works with Managers and the Market Leader to execute operational plans.
• Monitors restaurant performance and processes utilizing reporting tools, customer metrics, and labor metrics.
• Maintains restaurant safety protocols through promotion of all food safety policies, procedures, tools, and systems and creation of a safe work environment.
• Builds relationships with customers and resolves customer complaints.
• Responsible for rollout and adoption of all change initiatives, to include new products, systems, company campaigns and strategies.
  
  

Key Skills

• Budgeting
• Recruiting
• Coaching
• Restaurant Operations
• Food Safety
• Presentation Skills
• Labor Law Compliance
  
  

Preferred

• Associate degree or equivalent work experience.
• 2+ years of management experience in the restaurant or hospitality industry.
  
  

8226 University Ave Lubbock TX 79423-3112