Restaurant Operations Leader — Monthly Bonuses & Growth

Landed; Texas; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Innovative training system

Earn monthly bonuses by meeting goals

Health program*

401(k) plan*

Opportunities for advancement

Job summary

Soulman’s in Wisconsin is seeking a motivated restaurant team member to deliver outstanding customer service and help manage day-to-day restaurant operations. You will work closely with staff to ensure smooth service, handle menu knowledge, and uphold company standards.

Ideal candidates are reliable, able to lead peers, and comfortable with basic computer tasks for orders and data entry. This role emphasizes guest satisfaction and adherence to health and safety guidelines.

Qualifications

• Must be able to provide exceptional customer service in a fast-paced environment.
• Strong work ethic and reliability.
• Ability to lead team members and set a positive example.
• Good communication with customers and team members.
• Basic computer and data-entry skills for POS and scheduling.

Responsibilities

• Report to work on time and be well-groomed in proper uniform.
• Provide exceptional service to each customer.
• Be a leader and help team members do their best.
• Be familiar with menu items and specials.
• Manage daily operations of the restaurant and staff.
• Execute company policies and procedures.
• Abide by local and state health guidelines.

Skills

Customer service

Leadership

Communication

Teamwork

Basic computer skills

Job description

Company Overview

Soulman’s has been serving Texas’ best bar-b-que since 1974 using timeless BBQ techniques and old family recipes. We are a family-oriented and faith-centered company that provides a positive culture for all of our team members. Soulman’s is passionate about Texas-style bar-b-que and dedicated to providing excellent customer service while treating our team members like family.

Our Managers are hard-working, diligent individuals who are mindful of the full customer experience while focusing on the Big 3 – Great Bar-B-Que, Great Service, and Cleanliness. Soulman’s managers embrace the faith and family culture of the company and strive to lead each member of the team to be their best.

Benefits/Perks

• Innovative training system
• Earn monthly bonuses by meeting operational goals
• Health program*
• 401(k) plan*
• Opportunities for advancement

* Must meet eligibility requirements

Essential Requirements

• Must be 18 years of age
• Ability to follow instructions and learn procedures and techniques
• Willing to uphold company standards within your team
• Ability to lift up to 50 pounds as needed
• Ability to work standing for extended periods of time, including bending, lifting, and reaching
• Willing to work as scheduled
• Ability to work with continuous use of hands and arms
• Willing to adhere to all uniform and safety standards
• Willing to honor the health and wellness of all team members and customers by upholding Soulman’s Smoke-Free Workplace Policy.

Responsibilities

• Report to work as scheduled, on time, well-groomed in proper uniform
• Provide exceptional service to each customer
• Be a leader – help team members do their best
• Be familiar with menu items and specials
• Manage the daily operations of the restaurant and staff
• Execute company policies and procedures
• Abide by all local and state health guidelines

Qualifications

• Able to work positively in a fast-paced environment
• Have a strong work ethic
• Reliable
• Able to promote a positive culture and lead others to achieve goals
• Able to perform basic computer and office tasks, including the use of email and inputting data into a spreadsheet