Restaurant Operations Leader - Guest Experience & Profit

McAlister Inc; Champaign (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid time off

Paid training

Vision insurance

Job summary

McAlister’s Deli in Champaign, IL is seeking a General Manager to drive restaurant success by directing operations, leading a team of assistants and crew, and delivering a superior guest experience. This role focuses on achieving sales and profit objectives, maintaining food quality, cleanliness, safety, and sanitation standards, while coaching staff and maintaining strong guest relations.

The position involves revenue monitoring, budgeting, proactive scheduling, and ensuring efficient

Qualifications

• Professional oral and written communication skills.
• Organization and time management skills.
• Works well under pressure.
• Can effectively solve problems.
• Able to take and give direction.
• Flexible as needs dictate.
• Works well with other people in a team environment.
• Service driven.
• Excellent attendance and willingness to be flexible based on business needs.

Responsibilities

• Direct and supervise restaurant operations to achieve sales and profit goals.
• Ensure high standards of food quality, service, cleanliness, safety, and sanitation.
• Train and develop staff; minimize turnover and promote positive guest relations.
• Monitor budgets and control costs; adjust staffing and schedules to business trends.
• Maintain inventory, assets, and compliance with cash controls.

Skills

Oral and written communication

Organization and time management

Under pressure

Problem solving

Adaptability

Team collaboration

Customer service orientation

Attendance/flexibility

Job description

McAlister’s Deli in Champaign, IL is seeking a General Manager to drive restaurant success by directing operations, leading a team of assistants and crew, and delivering a superior guest experience. This role focuses on achieving sales and profit objectives, maintaining food quality, cleanliness, safety, and sanitation standards, while coaching staff and maintaining strong guest relations.

The position involves revenue monitoring, budgeting, proactive scheduling, and ensuring efficient