General Manager: Lead Guest Experience & Profit

McAlister's Deli; Fayetteville (GA); Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

McAlister’s Deli seeks a General Manager to direct restaurant operations, oversee managers and staff, and ensure an outstanding guest experience while driving profitability. You will supervise service quality, food safety, and overall performance, aligning with company initiatives and standards.

The role requires leadership to recruit, train, and retain a high-performing team, enforce policies, and maintain a positive, guest-focused atmosphere across shifts.

Qualificações

• Professional oral and written communication skills.
• Strong organization and time management abilities.
• Ability to work well under pressure and solve problems.
• Able to take and give direction within a team environment.
• Excellent attendance and schedule flexibility.
• Willingness to work all shifts as needed.

Responsabilidades

• Direct the operation of the restaurant and supervise managers and team members.
• Ensure high-quality food, service, cleanliness, safety, and sanitation.
• Monitor sales, costs, and budget adherence; implement corrective actions.
• Develop and execute sales and marketing strategies; promote campaigns.
• Maintain guest satisfaction and respond to guest concerns professionally.
• Oversee recruiting, training, and development of staff; foster teamwork.

Conhecimentos

Oral and written communication

Organization skills

Time management

Under pressure

Problem solving

Direction leadership

Team collaboration

Attendance & flexibility

Descrição da oferta de emprego

McAlister’s Deli seeks a General Manager to direct restaurant operations, oversee managers and staff, and ensure an outstanding guest experience while driving profitability. You will supervise service quality, food safety, and overall performance, aligning with company initiatives and standards.

The role requires leadership to recruit, train, and retain a high-performing team, enforce policies, and maintain a positive, guest-focused atmosphere across shifts.