Restaurant Operations Leader (Guest Experience & Growth)

potomac-family-dining; Front Royal (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Potomac Family Dining in Front Royal, Virginia seeks a dedicated manager to lead the restaurant operations. The role emphasizes excellence in guest service, team leadership, and maintaining company standards. You will oversee the daily management of front and back house teams, ensuring a high-quality dining experience with effective complaint resolution.

The ideal candidate should have a high school diploma and 1-2 years of supervisory experience in a casual dining environment. The position requires flexibility in scheduling, with the ability to work 50-55 hours weekly.

Qualifications

• 1-2 years of guest service experience, preferably in a casual dining setting.
• 21+ years old with reliable transportation.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Manage restaurant operations during shifts ensuring service quality.
• Assist in training and development of team members.
• Oversee guest complaint resolution and maintain environment standards.

Skills

Guest service experience

Supervisory experience

Communication skills

Alcohol and Food Certification

Education

High School Degree or equivalent

Tools

Microsoft Suite

Applebee’s systems and software

Job description

Potomac Family Dining in Front Royal, Virginia seeks a dedicated manager to lead the restaurant operations. The role emphasizes excellence in guest service, team leadership, and maintaining company standards. You will oversee the daily management of front and back house teams, ensuring a high-quality dining experience with effective complaint resolution.

The ideal candidate should have a high school diploma and 1-2 years of supervisory experience in a casual dining environment. The position requires flexibility in scheduling, with the ability to work 50-55 hours weekly.