Restaurant Operations Leader (Guest Experience & Growth)

potomac-family-dining; Fredericksburg (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

Potomac Family Dining in Fredericksburg, VA is seeking a dedicated leader to assist in restaurant management. You will guide team members and ensure a high standard of service and guest satisfaction.

This role requires a minimum of 1-2 years in the guest service industry, with a preference for supervisory experience in casual dining. A deep passion for hospitality and flexibility in working hours is essential.

Qualifications

• 1-2 years of guest service experience required.
• Prior supervisory experience in a casual dining setting is preferred.
• ServSafe Alcohol and Food Certification is a plus.

Responsibilities

• Manage Restaurant Environment during shifts.
• Ensure high-quality guest experience by addressing complaints.
• Assist in managing Team Leader and Team Member performance.

Skills

Guest service experience

Supervisory experience

Team leadership

Alcohol awareness knowledge

Flexibility in scheduling

Education

High School Degree or equivalent

Tools

Microsoft Suite

Applebee’s systems and software

Job description

Potomac Family Dining in Fredericksburg, VA is seeking a dedicated leader to assist in restaurant management. You will guide team members and ensure a high standard of service and guest satisfaction.

This role requires a minimum of 1-2 years in the guest service industry, with a preference for supervisory experience in casual dining. A deep passion for hospitality and flexibility in working hours is essential.