Restaurant & Operations Leader - Guest Experience & Growth

Daveandbusters; New York (NY); On-site; USD 65,876 - 77,502; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Job summary

Dave & Buster’s in Brooklyn is seeking a Restaurant & Operations Manager to provide leadership and direction across our fast-paced restaurant and entertainment concept.

You will oversee staff, drive guest satisfaction, manage COGS and labor, and collaborate with the leadership team to deliver high-quality results. This role requires 2+ years in hospitality, weekend/night shifts, and a passion for an upbeat, fun environment.

Qualifications

• 2+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Ability to work weekends, nights and holidays.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Recruiting, hiring, coaching, training and development of staff.
• Living our core values and collaborating with the management team to achieve high-quality results.

Skills

Leadership

Team management

Customer service

Communication

Cost of goods sold

Labor management

Recruiting

Training

Job description

Dave & Buster’s in Brooklyn is seeking a Restaurant & Operations Manager to provide leadership and direction across our fast-paced restaurant and entertainment concept.

You will oversee staff, drive guest satisfaction, manage COGS and labor, and collaborate with the leadership team to deliver high-quality results. This role requires 2+ years in hospitality, weekend/night shifts, and a passion for an upbeat, fun environment.