Restaurant Operations Leader: Guest Experience & Growth

Skyline Chili, LLC; Mount Orab (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

Skyline Chili, LLC is seeking an Assistant General Manager in Mount Orab, Ohio to support the General Manager in all restaurant operations, including safety, hospitality, quality, service, cleanliness, HR and financial results.

You will supervise up to 40+ staff per shift, assist in hiring and training, manage cost controls, scheduling, and daily reporting while ensuring guest satisfaction and compliance with policies.

Qualifications

• High School Diploma or equivalent and minimum of 21 years of age.
• Customer service oriented and able to work in a fast-paced environment.
• Ability to communicate with a diverse staff and guest base effectively.
• MIT program through internal development or possess a minimum of 2 years’ experience in another restaurant as management.
• Availability to work all shifts necessary to operate a Butterbee’s; Hours varies depending upon work efficiencies and other job demands.
• Basic computer and accounting skills.
• Serv-Safe certification preferred; must be certified within 6 months of hire or promotion.
• Possess a valid driver’s license and current auto insurance proof required.

Responsibilities

• Supervises shifts and directs managers and employees to deliver guest hospitality, ensure quality products are made and delivered, execute on service standards and maintains cleanliness standards.
• Assists in the supervision and direction of employees to ensure a safe and secure environment is maintained.
• Manages employee performance by assisting in the selection of employees, training, communicating, delegating to employees, supervising work and providing feedback.
• Provides input to the General Manager on hiring, disciplinary action, and termination of employees in accordance with policies and procedures.
• Maintains financial controls primarily through sales growth, labor, liquor and food cost control, as well as other controllable cost areas.
• Assists in creation of food, paper, and beverage orders.
• Assists in sales forecasting and employee scheduling.
• Supervises and directs an employee staff of up to 40+ per shift.

Skills

Customer service

People management

Communication skills

Basic computer skills

Education

High School Diploma

MIT program (internal development)

Job description

Skyline Chili, LLC is seeking an Assistant General Manager in Mount Orab, Ohio to support the General Manager in all restaurant operations, including safety, hospitality, quality, service, cleanliness, HR and financial results.

You will supervise up to 40+ staff per shift, assist in hiring and training, manage cost controls, scheduling, and daily reporting while ensuring guest satisfaction and compliance with policies.