Restaurant Operations Leader: Guest Experience & Growth

shakeshack; Culver City (CA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Healthcare (medical, dental, vision)

401(k) with company match

Paid time off (3 weeks)

Charitable opportunities

Award-winning online training

Career development opportunities

Job summary

Shake Shack is hiring a Restaurant Manager in Culver City to lead daily operations and deliver exceptional hospitality. You will train staff, motivate teams, and uphold brand standards while coordinating community outreach and events.

The role emphasizes coaching, excellence in service, and strict adherence to sanitation and safety policies. Join a fast-growing team that values guest experience and teamwork.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification is preferred.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Team management

Operations management

Financial awareness

Food safety

Job description

Shake Shack is hiring a Restaurant Manager in Culver City to lead daily operations and deliver exceptional hospitality. You will train staff, motivate teams, and uphold brand standards while coordinating community outreach and events.

The role emphasizes coaching, excellence in service, and strict adherence to sanitation and safety policies. Join a fast-growing team that values guest experience and teamwork.