Restaurant General Manager: Lead Growth & Ops Excellence

Wingstop; Pittsburgh (Allegheny County); On-site; USD 60,000 - 85,000; Full time

Job summary

Wingstop in Pittsburgh seeks a General Manager to lead the restaurant as the CEO of the store, driving financial performance, building a high-performing team, and delivering exceptional guest experiences.

You will own sales, profitability, and execution, set the standard for leadership, culture, and results, and implement strategic initiatives to drive long-term growth in a fast-paced environment.

Qualifications

• Experience leading a restaurant or similar operation.
• Ability to manage labor and food costs.
• Proven track record of driving quality, service and cleanliness.

Responsibilities

• Own total restaurant performance, including operations, profitability, and team execution.
• Lead daily operations with full accountability for results.
• Ensure consistent execution of Quality, Service, and Cleanliness (QSC).
• Conduct regular self-audits and operational walkthroughs.
• Oversee scheduling, inventory, and vendor relationships.
• Drive sales growth and local marketing initiatives.
• Recruit, hire, and develop a high-performing team.
• Monitor guest satisfaction and resolve escalations.
• Maintain compliance with safety and sanitation standards.

Skills

Leadership

Operations management

Profitability management

Team development

Guest experience

Job description

Wingstop in Pittsburgh seeks a General Manager to lead the restaurant as the CEO of the store, driving financial performance, building a high-performing team, and delivering exceptional guest experiences.

You will own sales, profitability, and execution, set the standard for leadership, culture, and results, and implement strategic initiatives to drive long-term growth in a fast-paced environment.