Restaurant Operations Leader — Flexible Schedule & Growth

Ontario Trillium Foundation; Revere (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Hook & Reel, a Cajun seafood brand, is seeking a Restaurant Operations Manager to lead front-of-house operations, coaching a high-energy team, and ensure exceptional guest experiences. The role requires strong organizational skills, a hands-on leadership style, and availability to work evenings and weekends.

You will manage labor scheduling, food and beverage operations, maintain brand standards, monitor guest flow, and drive sales through local marketing initiatives, all while complying with

Qualifications

• 5+ years leading full-service restaurant operations, hands-on supervision.
• Certified State Food Handler certification is required.
• Certified State Alcohol Handler certification where applicable.
• Proficient in POS systems and scheduling software (7Shifts); purchasing platforms; streamline daily ops.

Responsibilities

• Oversee front-of-house operations by managing labor via scheduling, bar inventory, and compliance with regulations.
• Conduct pre-shift meetings focused on service, upselling, and brand standards.
• Ensure seamless execution of Hook & Reel service model.
• Monitor wait times, table turns, and guest flow.
• Recruit, train, and develop hourly team members; coach staff to performance standards.
• Drive sales growth and local marketing initiatives.
• Maintain brand standards, recipe adherence, and operational procedures.
• Oversee floor operations, shift management, labor cuts; engage with customers.
• Ensure health department compliance and sanitation standards.
• Maintain clear communication with Franchise Partner about daily operations and performance.

Skills

Leadership

POS systems

Scheduling software

Purchasing platforms

P&L management

Communication

Marketing

Events management

Tools

7Shifts

POS systems

Job description

Hook & Reel, a Cajun seafood brand, is seeking a Restaurant Operations Manager to lead front-of-house operations, coaching a high-energy team, and ensure exceptional guest experiences. The role requires strong organizational skills, a hands-on leadership style, and availability to work evenings and weekends.

You will manage labor scheduling, food and beverage operations, maintain brand standards, monitor guest flow, and drive sales through local marketing initiatives, all while complying with