Assistant General Manager

Terry Black S Barbecue Llc; New Braunfels (TX); On-site; USD 75,000 - 85,000; Full time

Job summary

Terry Black's Barbecue is seeking an Assistant General Manager in New Braunfels, TX. This role involves supervising and developing staff, overseeing daily operations, and ensuring top-notch customer experiences.

The AGM will be responsible for hiring, training, scheduling, evaluating performance, and maintaining health and safety standards to support restaurant growth and profitability.

Qualifications

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Supervises restaurant staff, hires and trains.
• Organizes and oversees staff schedules.
• Conducts performance evaluations.
• Manages inventory and purchases food and supplies.
• Ensures health, safety, food handling, and hygiene standards.
• Prepares and submits operations reports for leadership.
• Performs other duties as assigned.

Skills

Supervisory leadership

Customer service

Organization

Food safety knowledge

MS Office

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Management Terry Black's Barbecue New Braunfels, New Braunfels, TX, US

2 days ago Requisition ID: 1431

Salary Range: $75,000.00 To $85,000.00 Annually

Black Family Hospitality (BFH)is a family-owned Texas institution built on generations of tradition, heart, and hospitality. Founded in 2014 by siblings Mike, Mark, and Christina Black, the firstTerry Black’s BBQopened in Austin, TX—and quickly became a beloved Texas icon. Today, locations span Dallas, Lockhart, Waco, and Fort Worth, with further expansion planned for 2026. Known worldwide for its authentic, mouthwatering barbecue, Terry Black’s continues to set the standard for quality and flavor.

BFH has also grown beyond BBQ withOpal’s Oysters, a tribute to the family matriarch, blending heritage, innovation, and a commitment to excellence. As the company scales, its corporate functions team is expanding too—offering the chance to join a family-driven organization where every team member plays a role in shaping the future.

TheAssistant General Managerprovides general supervision, including interviewing and hiring, employee engagement, personal attendance, and training. The AGM contributes to the restaurant's progress and growth. Setting an example to team members of commitment and process expertise.

Supervisory Responsibilities:

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties/Responsibilities:

• Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the company leadership.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite or related software.

Most Desired Characteristics:

• Sales driven and results oriented.
• Passion for people while upholding company standards.
• Adaptability is a must in an ever-changing environment.
• Creates a positive winning culture for team.
• Leads through dynamic leadership bringing energy and inspiration to the team.
• Consistently seeks pathways to improve sales and cost of goods.