Restaurant Operations Leader

Applebee's Neighborhood Grill + Bar; Grand Haven (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a Manager to assist the General Manager in directing the daily operation of the restaurant, ensuring compliance with Company standards in all areas including guest service, product preparation, inventory, recruitment, training and financial accountabilities.

The position focuses on fostering a team culture aligned with the TSFR Roadmap, coaching staff, maintaining safety, sanitation, and cost controls while delivering the Applebee's guest experience.

Qualifications

• Prior management experience in a similar organization.
• College graduate with a two or four year degree in Hotel/Restaurant, Management, Business or associated field, who is entering the full time work force or has successfully demonstrated leadership abilities and business acumen in role of assistant manager.
• Successfully demonstrated all required training associated with Management training, ongoing development as outlined by the training department.

Responsibilities

• Promotes quality recruitment and referrals of potential management candidates.
• Promotes training procedures of new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, associate meetings and implementation of Company policy.
• Determines job assignments on a shift by shift basis.
• Develops an environment of constant development of TEAM Members, including informal shift reviews and participates in the development of written evaluations every six months.
• Assess the effectiveness of TEAM Members, provides candid, fair feedback on a regular basis, and continuously works with TEAM Members on their areas of development.
• Conducts thorough interviews.
• Demonstrates proper execution of training systems as outlined by the Company while emphasizing the importance of training to TEAM Members.
• Monitors acceptable TEAM Member performance and documents situations that require or could lead to disciplinary or corrective action. Monitors progressive discipline when appropriate.
• Assures compliance with Company policies, practices and procedures.
• Acts as coach to all TEAM Members.
• Responsible to control cost in assigned department.
• Maintains and controls the assets of the Company.
• Assures the compliance with the local, state and federal laws, regulations and guidelines.
• Reports progress towards achieving restaurant performance objectives at management meetings.
• Complies with all cash handling procedures.
• Executes weekly food and liquor inventories/costs at the GM’s request and is accountable for completion.
• Responsible for preparing and submitting of accurate daily paperwork to the GM.
• Is responsible to the GM for the development of Assistant Managers, Kitchen Professionals and Key Hourly TEAM Members.
• Inspires cooperation and teamwork from TEAM Members by developing and fostering a culture aligned with the TSFR Roadmap, including Our Core Purpose, Vision, Mission and Core Values.
• Is guest obsessed and promotes the TEAM to be.
• Demonstrates organizational skills.
• Completes all assignments and duties properly and on schedule.
• Develops goals and action plans for personal/professional growth.
• Provides a role model for managers and TEAM Members.
• Exhibits a professional image.
• Develops self on all store related technology.

Skills

Multitasking

Stress tolerance

Adaptability

Self-motivation

Accountability

Education

Two- or four-year degree in Hotel/Restaurant, Management, Business or related field

Job description

Applebee's Neighborhood Grill + Bar is seeking a Manager to assist the General Manager in directing the daily operation of the restaurant, ensuring compliance with Company standards in all areas including guest service, product preparation, inventory, recruitment, training and financial accountabilities.

The position focuses on fostering a team culture aligned with the TSFR Roadmap, coaching staff, maintaining safety, sanitation, and cost controls while delivering the Applebee's guest experience.