Guest Experience & Operations Manager

Applebee's Neighborhood Grill + Bar; St. Johns (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a Restaurant Manager to assist the General Manager in directing daily restaurant operations at our location. The role emphasizes adherence to Company standards in product prep, guest service, inventory, recruitment, training, and financial accountability, while fostering a culture aligned with the TSFR Roadmap and Core Values.

The Manager will lead TEAM Members on a shift-by-shift basis, ensure safe, compliant operations, and maintain an organized,

Qualifications

• Prior management experience in a similar organization.
• College graduate with a two or four year degree in Hotel/Restaurant, Management, Business or associated field.
• Successfully demonstrated all required training associated with Management training, ongoing development as outlined by the training department.

Responsibilities

• Promotes quality recruitment and referrals of potential management candidates.
• Promotes training procedures of new managers.
• Helps maintain a trained staff through onboarding and coaching.
• Determines job assignments on a shift by shift basis.
• Fosters ongoing development of TEAM Members.
• Assesses performance and provides regular feedback.
• Conducts thorough interviews.
• Monitors performance and enforces discipline when needed.

Skills

Multi-tasking

Stress tolerance

Adaptability

Self-motivation

Accountability

Education

College degree in Hotel/Restaurant Management

Job description

Applebee's Neighborhood Grill + Bar is seeking a Restaurant Manager to assist the General Manager in directing daily restaurant operations at our location. The role emphasizes adherence to Company standards in product prep, guest service, inventory, recruitment, training, and financial accountability, while fostering a culture aligned with the TSFR Roadmap and Core Values.

The Manager will lead TEAM Members on a shift-by-shift basis, ensure safe, compliant operations, and maintain an organized,