Restaurant Operations Lead - Vibe & Guest Experience

Coma Coffee Roasters; Herndon (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Benefits plans

Training and development

Employee discounts

Diversity & inclusion

Job summary

Mellow Mushroom in Herndon, VA is seeking an Assistant Manager to help lead daily restaurant operations, including staffing, guest service, food quality, and safety standards. You’ll keep the vibe energetic while ensuring consistent, high-quality service.

You’ll train staff, supervise performance, manage scheduling, control costs, and resolve guest issues, all while upholding brand standards and a fun, inclusive environment.

Qualifications

• Experience in restaurant operations preferred.
• Strong communication and leadership skills.

Responsibilities

• Assist in managing all aspects of restaurant operations - staffing, food quality, service, and cleanliness.
• Set the vibe with staff and guests, resolving guest issues as needed.
• Help control the business end of the business; increase profits and minimize losses; manage inventory and labor, including scheduling; resolve maintenance issues.
• Train new team members and supervise current employees to provide exemplary service with a Mellow vibe.
• Maintain a healthy and safe environment by adhering to standards for safety and sanitation.
• Schedule maintenance and repairs as needed; assist in fixing things when they break.

Skills

Staff leadership

Customer service

Inventory management

Scheduling

Training

Safety standards

Job description

Mellow Mushroom in Herndon, VA is seeking an Assistant Manager to help lead daily restaurant operations, including staffing, guest service, food quality, and safety standards. You’ll keep the vibe energetic while ensuring consistent, high-quality service.

You’ll train staff, supervise performance, manage scheduling, control costs, and resolve guest issues, all while upholding brand standards and a fun, inclusive environment.