Restaurant Assistant Manager — Guest Experience & Ops

J L Pizazz Inc; Lakeland (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

POS systems

Inventory software

Job summary

Mellow Mushroom in Lakeland, FL is seeking a salaried Manager to support the General Manager in daily restaurant operations, staff leadership, and delivering exceptional guest experiences.

This full-time role requires solid knowledge of restaurant operations, food safety, scheduling, inventory management, and customer service, with opportunities to contribute to marketing initiatives and cost controls.

Qualifications

• High school diploma or equivalent.
• Supervisory or assistant management experience in hospitality.
• Strong knowledge of restaurant operations, food safety, and sanitation.
• Excellent communication and interpersonal skills.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Assist General Manager in daily restaurant operations for a seamless guest experience.
• Supervise, train, and motivate staff to deliver outstanding service.
• Manage staff schedules and coordinate shift changes to optimize labor.
• Oversee inventory control and order supplies to minimize waste and control costs.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle customer inquiries, resolve complaints promptly, maintain guest relations.
• Support financial tasks including cash handling and sales reporting.
• Collaborate on marketing initiatives and promotions.

Skills

Supervisory experience

Leadership

Communication

Food safety

Education

High school diploma

Hospitality degree

Tools

POS systems

Inventory software

Job description

Mellow Mushroom in Lakeland, FL is seeking a salaried Manager to support the General Manager in daily restaurant operations, staff leadership, and delivering exceptional guest experiences.

This full-time role requires solid knowledge of restaurant operations, food safety, scheduling, inventory management, and customer service, with opportunities to contribute to marketing initiatives and cost controls.