Restaurant Operations Lead: Service, Staff & Revenue

Airport retail group LLC; Newark (NJ); On-site; USD 55,000 - 65,000; Full time

Job summary

Airport retail group LLC in Newark, NJ is seeking an MCA Assistant Manager to support daily restaurant operations and uphold MCA policies. You will assist the Manager with staffing, training, performance documentation and ensure exceptional guest service at all times.

Focus areas may include Bar, Market or Commissary, with duties like inventory counts, ordering and scheduling. You will lead meetings, monitor cash handling, and help drive revenue while maintaining safety and quality.

Qualifications

• Associate degree or equivalent in Hospitality, Business or Culinary Arts.
• Minimum 1-year supervisory experience, preferably full-service restaurants.
• Excellent verbal and written communication skills.
• Commitment to service of customers, staff, co-workers, and management.
• Demonstrated leadership ability; ability to lead by example.
• Ability to work full time hours to manage the operation, including weekdays, weekends, and holidays.

Responsibilities

• Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees.
• Attend and contribute to management meetings as required.
• Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff.
• Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner.
• Record deliveries; receive and reconcile inventories with purchase orders.
• Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers; and all perishable items are stored at the correct temperatures prior to serving.
• Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation.
• Suggest and implement strategies that can lead to increased revenue.
• Ensure all cash payments are received, recorded and a receipt is provided to the customer.
• Ensure that an end of night report is completed to ensure correct recording of all transactions.

Skills

Leadership

Staff development

Communication

Scheduling

Cash handling

Food safety

Education

Associate degree or equivalent in Hospitality, Business or Culinary Arts

Job description

Airport retail group LLC in Newark, NJ is seeking an MCA Assistant Manager to support daily restaurant operations and uphold MCA policies. You will assist the Manager with staffing, training, performance documentation and ensure exceptional guest service at all times.

Focus areas may include Bar, Market or Commissary, with duties like inventory counts, ordering and scheduling. You will lead meetings, monitor cash handling, and help drive revenue while maintaining safety and quality.