Restaurant Operations Lead — Service & Profits

The Wendy's Company; Brandon (SD); In loco; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

The Wendy's Company in Flowood, MS is seeking a Restaurant Manager to oversee daily operations and ensure customer satisfaction while managing profitability on the shift. You will own systems such as Crew Schedules and Inventory Management.

You will train crew, monitor costs, and lead a team in a fast-paced environment, ensuring quality, service speed, and compliance with standards across shifts.

Competenze

• Must be at least 18 years of age.
• ServSafe certification required.
• Ability to supervise a fast-paced shift and multi-task.

Mansioni

• Manage labor costs by evaluating labor needs against projected sales during the shift.
• Promote customer satisfaction to build sales.
• Monitor food costs and waste; direct crews to maintain quality.
• Train crew in customer courtesy and service efficiency.
• Maintain cleanliness and safety according to procedures.
• Direct and support shift operations to meet SOS goals.

Conoscenze

Labor cost management

Customer service excellence

Inventory management

Team training

Quality control

Strumenti

WeLearn

POS system

Descrizione del lavoro

The Wendy's Company in Flowood, MS is seeking a Restaurant Manager to oversee daily operations and ensure customer satisfaction while managing profitability on the shift. You will own systems such as Crew Schedules and Inventory Management.

You will train crew, monitor costs, and lead a team in a fast-paced environment, ensuring quality, service speed, and compliance with standards across shifts.