Restaurant Operations Manager: Training & Profitability

The Wendy's Company; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Wendy's Company is seeking a Restaurant Manager in Jackson, MS to oversee daily operations, drive profitability, and lead crew on-shift. You will own systems like Crew Schedules and Inventory Management, ensuring fast, friendly service and high-quality food. Role requires ServSafe knowledge and strong teamwork.

You will coach staff, manage labor efficiency, and uphold safety and cleanliness standards while delivering outstanding guest experiences on a fast-paced shift.

Qualifications

• Requires ability to lead shift teams and manage guest satisfaction.
• Experience training crew and managing daily operations.
• Ability to monitor labor costs and inventory during shifts.

Responsibilities

• Manage labor costs by evaluating labor needs against projected sales during the shift.
• Promote customer satisfaction to build sales and profits.
• Train crew in customer courtesy and service times to improve efficiency.
• Maintain restaurant cleanliness and safety per policies and procedures.
• Monitor inventory levels and ensure product availability during shifts.
• Follow procedures to resolve operational issues and maintain standards.

Skills

Leadership

Customer service

Training

Inventory management

Labor cost control

Tools

WeLearn

Job description

The Wendy's Company is seeking a Restaurant Manager in Jackson, MS to oversee daily operations, drive profitability, and lead crew on-shift. You will own systems like Crew Schedules and Inventory Management, ensuring fast, friendly service and high-quality food. Role requires ServSafe knowledge and strong teamwork.

You will coach staff, manage labor efficiency, and uphold safety and cleanliness standards while delivering outstanding guest experiences on a fast-paced shift.