Restaurant Operations Lead | Guest Experience & Team Growth

Treasure Island Hotel Casino; Nevada; On-site; USD 52,000 - 68,000; Full time

Job summary

Treasure Island Hotel Casino is seeking an experienced Assistant Manager for a high-volume dining room. You will supervise staff, coordinate daily service levels, and ensure guest dining standards are met with professionalism and warmth.

You will lead pre-shift meetings, manage scheduling, training, and performance, while maintaining cost controls and adherence to safety and sanitation guidelines in a fast-paced hospitality environment.

Qualifications

• Two years prior high-volume restaurant Assistant Manager or Supervisory experience required.
• Communicate effectively in English both verbally and written forms.
• Must possess basic computer skills including Word, Excel, Outlook and Access.
• College degree preferred.
• Mandatory testing on restaurant menu knowledge (Information will be provided).

Responsibilities

• Monitor service levels on the dining room floor and adjust staffing as needed.
• Maintain Food Line Check to ensure ticket times meet standards.
• Complete paperwork, daily reports and financial analysis for the restaurant.
• Ensure guest satisfaction by attending tables and meeting dining expectations.
• Order products and supplies for the restaurant.
• Complete dinner reservations for guests.
• Conduct daily pre-shift meetings and staff training.
• Lead staff including hiring, scheduling, counselling and commendations.
• Train employees on steps of service and hold to standards.
• Maintain daily operational tasks and ensure equipment works.
• Keep restaurant areas clean and sanitized.
• Communicate professionally via email and adhere to computer usage guidelines.
• Provide necessary tools to staff.
• Maintain adequate staffing levels and control labor costs.
• Follow department and company policies.
• Assist Manager in achieving service, financial and HR goals.
• Perform other duties for department success.

Skills

Leadership

Staff management

Communication

Education

College degree preferred

Tools

Word

Excel

Outlook

Access

Job description

Treasure Island Hotel Casino is seeking an experienced Assistant Manager for a high-volume dining room. You will supervise staff, coordinate daily service levels, and ensure guest dining standards are met with professionalism and warmth.

You will lead pre-shift meetings, manage scheduling, training, and performance, while maintaining cost controls and adherence to safety and sanitation guidelines in a fast-paced hospitality environment.