Restaurant Operations Lead: Guest Experience & Team Growth

Applebee's Neighborhood Grill + Bar; Marshall (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar in Marshall, MI is seeking a hands-on Manager to assist the General Manager in directing the daily operation of the restaurant, ensuring guest service, safety, and quality aligned with company standards. You will lead a team of hourly TEAM Members and support inventory, training, and financial accountability.

The role emphasizes coaching, staffing, and adherence to TSFR Roadmap values, with daily collaboration across management to drive performance and guest

Qualifications

• Multi-tasking and ability to handle a fast-paced environment.
• Strong organizational and leadership skills.
• Experience training and developing team members.

Responsibilities

• Directs overall activities and performance of TEAM Members on a shift by shift basis.
• Maintains adequate departmental inventory levels.
• Enforces alcohol awareness on a shift to shift basis.
• Promotes and manages restaurant organization, cleanliness and sanitation.
• Communicates with other managers daily through management log and shift change meetings.

Skills

Multi-tasking

Stress tolerance

Change management

Self-motivation

Accountability

Education

Two- or four-year college degree in Hotel/Restaurant Management or related field

Prior management experience in a similar organization

Job description

Applebee's Neighborhood Grill + Bar in Marshall, MI is seeking a hands-on Manager to assist the General Manager in directing the daily operation of the restaurant, ensuring guest service, safety, and quality aligned with company standards. You will lead a team of hourly TEAM Members and support inventory, training, and financial accountability.

The role emphasizes coaching, staffing, and adherence to TSFR Roadmap values, with daily collaboration across management to drive performance and guest