Restaurant Operations Lead - Guest Experience & Team Coaching

Alton PBG Group Inc; Palm City (FL); On-site; USD 50,000 - 65,000; Full time

Job summary

Lynora’s is seeking an Assistant Manager to support daily operations, reinforce culture and guest experience, and lead with professionalism. You will work closely with the General Manager and Senior Management to uphold policies, train staff, and maintain service excellence across front- and back-of-house.

You will guide, coach, and motivate teams, address challenges proactively, and ensure an organized, guest-focused environment that drives morale and operational efficiency.

Qualifications

• Proven ability to lead and motivate hospitality teams.
• Experience coaching and developing staff to meet service standards.
• Strong knowledge of health, safety, and guest experience best practices.

Responsibilities

• Support daily FOH and BOH operations with General Manager.
• Maintain a clean, organized, and welcoming environment per guidelines.
• Assist in monitoring inventory, placing orders, and vendor relations as directed.
• Help monitor labor costs and operational expenses.
• Follow monetary handling procedures and ensure cash accuracy.
• Contribute to weekly reporting and communication with Senior Management.
• Lead pre-shifts and participate in team meetings to set goals and expectations.
• Coach staff to uphold service standards and professional behavior.
• Address performance issues in line with HR policies.
• Ensure guests receive an exceptional dining experience and resolve concerns professionally.

Skills

Team Leadership

Staff Coaching

Training & Development

Guest Experience

Operations Oversight

HR Policies

Education

Food Safety Manager Certification

Job description

Lynora’s is seeking an Assistant Manager to support daily operations, reinforce culture and guest experience, and lead with professionalism. You will work closely with the General Manager and Senior Management to uphold policies, train staff, and maintain service excellence across front- and back-of-house.

You will guide, coach, and motivate teams, address challenges proactively, and ensure an organized, guest-focused environment that drives morale and operational efficiency.