Guest Experience Lead - Host

Alton PBG Group Inc; Melbourne (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Lynora’s in Melbourne, FL is seeking a Host to greet guests, manage seating, and help ensure a smooth dining experience. As the face of the restaurant, you’ll welcome guests, answer questions, and coordinate with servers and kitchen staff to maintain flow and a warm atmosphere.

The ideal candidate has hospitality or customer service experience, strong communication and leadership, a can-do attitude, and the ability to multitask under pressure.

Qualifications

• Experience in hospitality or customer service, ideally in a fast-paced environment.
• Strong communication and problem-solving skills.
• Leadership qualities and the ability to take charge when needed.
• A professional, friendly attitude and a passion for providing excellent service.
• Attention to detail and the ability to multitask effectively.

Responsibilities

• Welcome Guests with Warmth: Read guest emotions and create a positive experience right from the start.
• Manage the Flow: Balance table seating to ensure smooth service for both the kitchen and servers.
• Be the Expert: Answer menu questions, describe features and promotions, and handle phone inquiries with ease.
• Stay Professional Under Pressure: Keep calm and confident in busy or challenging situations.
• Collaborate with the Team: Work closely with servers, managers, and the kitchen to keep everything running smoothly.
• Maintain a Clean & Polished Space: Ensure the dining room, restrooms, and workstations are always clean and welcoming.

Skills

Hospitality experience

Communication skills

Leadership

Multitasking

Problem-solving

Job description

Lynora’s in Melbourne, FL is seeking a Host to greet guests, manage seating, and help ensure a smooth dining experience. As the face of the restaurant, you’ll welcome guests, answer questions, and coordinate with servers and kitchen staff to maintain flow and a warm atmosphere.

The ideal candidate has hospitality or customer service experience, strong communication and leadership, a can-do attitude, and the ability to multitask under pressure.