Restaurant Operations Lead – Guest Experience

SA Hospitality Group; Aspen (CO); On-site; USD 85,000 - 120,000; Full time

Job summary

SA Hospitality Group seeks an Assistant General Manager for Sant Ambroeus restaurant in Aspen, CO. This role leads overall restaurant operations in the absence of the General Manager, ensuring guest satisfaction and high service standards on the dining floor and behind the scenes.

You will manage daily staff activities, training, scheduling, and use Ceridian Dayforce for timekeeping, while upholding company policies and safety guidelines.

Qualifications

• Proven restaurant leadership and ability to manage operations in a fast-paced setting.
• Strong focus on guest satisfaction and service excellence.
• Experience training and developing staff and updating service manuals.

Responsibilities

• Direct daily operations in the absence of the General Manager.
• Lead dining room service and guest experience on the floor during service.
• Oversee scheduling, payroll, and budgeting using Ceridian Dayforce.
• Mentor and develop management staff to uphold service standards.
• Maintain menu accuracy, wine lists, and POS postings.
• Ensure safety procedures and compliance with health/labor laws.

Skills

Leadership

Guest satisfaction

Staff training

Operations management

Financial oversight

Tools

Ceridian Dayforce

Job description

SA Hospitality Group seeks an Assistant General Manager for Sant Ambroeus restaurant in Aspen, CO. This role leads overall restaurant operations in the absence of the General Manager, ensuring guest satisfaction and high service standards on the dining floor and behind the scenes.

You will manage daily staff activities, training, scheduling, and use Ceridian Dayforce for timekeeping, while upholding company policies and safety guidelines.