Restaurant Operations Lead - Customer Experience

Firehouse Subs - NC SC; Elgin (IL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive hourly rate

Medical, Dental, Vision for full-time

401K after one year

Job summary

Firehouse Subs is seeking a Team Member for the local restaurant. Part-time and full-time roles are available. The position emphasizes delivering an exceptional customer experience, operating the register, and maintaining store standards.

Candidates should be 16 or older with basic computer and register skills, and be able to stand for long periods, perform physical tasks, and work in cool environments. A competitive hourly rate plus tips is offered along with benefits for full-time staff.

Qualifications

• Must be 16 years old.
• Basic computer skills and register handling.
• Ability to stand, bend, reach and stoop for an extended period.
• Able to work in freezer/cooler environments with temperatures from 40°F to -10°F.

Responsibilities

• Greet and assist customers to deliver an exceptional experience.
• Maintain cleanliness and organization of the store and merchandise.
• Operate cash register and handle cash transactions per policies.
• Support teamwork and adhere to food safety guidelines.

Skills

Customer service

Teamwork

Standing and mobility

Education

High school or equivalent

Tools

Register skills

POS system

Microsoft basics

Job description

Firehouse Subs is seeking a Team Member for the local restaurant. Part-time and full-time roles are available. The position emphasizes delivering an exceptional customer experience, operating the register, and maintaining store standards.

Candidates should be 16 or older with basic computer and register skills, and be able to stand for long periods, perform physical tasks, and work in cool environments. A competitive hourly rate plus tips is offered along with benefits for full-time staff.