Restaurant Operations Lead - BBQ & Guest Experience

H.E.B.; Austin (TX); On-site; USD 22,000 - 30,000; Part time

Job summary

H-E-B is seeking an energetic Hourly Restaurant Assistant Manager (True Texas BBQ) to oversee Partners and direct day-to-day operations of the Store's Restaurant-True Texas BBQ in Texas. You will coach teams, execute merchandising programs, and monitor financial performance to drive results.

You will lead efforts to maintain high customer service standards, manage schedules, inventory, and department budgeting, while ensuring compliance with SOPs and safety regulations in a fast-paced retail

Qualifications

• Minimum age 18 (mandatory).
• 1+ years of experience in the department, or comparable experience.
• Completion of Store / department training (e.g., forklift / power jack).
• Food Safety certification.

Responsibilities

• Spends the majority of time using independent judgment making employment-related and business decisions, or effectively recommending such decisions, including product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters.
• Assists department Partners with their duties; coaches / trains, / evaluates as needed.
• Holds Partners accountable for following SOPs.
• Prepares work schedules, orders product, controls inventory, monitors department budget and payroll.
• Completes / distributes all required reports and paperwork so accounting statements accurately reflect departmental performance.
• Complies with SOPs and department / Loss Prevention procedures to minimize shrink and residual inventory.
• Executes merchandising programs; drives sales by merchandising appropriate variety and quantity of products daily.
• Monitors / accountable for the department's financial performance.
• Monitors financial records and inventory levels to help maximize sales, profit, and meet metrics and budget goals.
• Researches / analyzes potential or existing process breakdowns; proactively works with necessary Partners to identify and resolve root cause.
• Uses appropriate H-E-B systems to determine the best opportunities to drive sales.
• Maintains the highest levels of customer service through personal example, SOP compliance, and accountability.
• Ensures compliance with federal, state, and H-E-B regulations, policies, and standards for product / food safety and sanitation.

Skills

Leadership / management skills

Interpersonal skills

Communication skills

Problem-solving

Teamwork

Education

Food Safety certification

Tools

MS Office

H-E-B systems

Job description

H-E-B is seeking an energetic Hourly Restaurant Assistant Manager (True Texas BBQ) to oversee Partners and direct day-to-day operations of the Store's Restaurant-True Texas BBQ in Texas. You will coach teams, execute merchandising programs, and monitor financial performance to drive results.

You will lead efforts to maintain high customer service standards, manage schedules, inventory, and department budgeting, while ensuring compliance with SOPs and safety regulations in a fast-paced retail