Restaurant Operations Lead — Assistant General Manager

True North Consultants, Inc.; Freehold (NJ); On-site; USD 60,000 - 85,000; Full time

Job summary

True North Consultants, Inc. in Freehold, NJ, is seeking an experienced Assistant General Manager to work alongside the GM and shape daily operations of the restaurant.

The AGM will run shifts independently, uphold service standards, coach staff, manage scheduling and inventory, and help develop into a future GM. This role demands strong leadership, hospitality instincts, and the ability to resolve guest concerns while maintaining cleanliness and a positive culture.

Qualifications

• Previous AGM, Restaurant Manager, or strong Service Manager experience.
• Experience in polished full-service or high-volume dining.
• Seafood or raw bar experience is a plus.
• Strong food, wine, spirits, and cocktail knowledge.
• Strong service and hospitality instincts.
• Excellent floor management skills.
• Ability to lead pre-shifts, coach employees, and maintain service standards.
• Strong organizational and administrative skills.
• Experience with scheduling, labor management, inventory, and restaurant systems.
• Ability to handle guest issues professionally and confidently.
• High attention to cleanliness, organization, presentation, and detail.
• Ability to hold employees accountable while maintaining a positive culture.
• Desire and ability to develop into a future General Manager.

Responsibilities

• Support the GM with daily restaurant operations.
• Independently run shifts and manage the restaurant.
• Coach and develop employees.
• Maintain service and hospitality standards.
• Assist with scheduling and labor management.
• Manage opening and closing procedures.
• Monitor restaurant cleanliness, organization, and readiness; handle guest concerns and recovery.
• Assist with training and onboarding.
• Help maintain inventory and operational controls.
• Communicate issues and opportunities to the GM.
• Take ownership of problems and follow them through to resolution.

Skills

AGM experience

Restaurant management

Service management

Full-service dining

High-volume dining

Food & beverage knowledge

Guest service

Floor management

Scheduling & labor management

Inventory management

Staff coaching

Problem resolution

Leadership development

Job description

True North Consultants, Inc. in Freehold, NJ, is seeking an experienced Assistant General Manager to work alongside the GM and shape daily operations of the restaurant.

The AGM will run shifts independently, uphold service standards, coach staff, manage scheduling and inventory, and help develop into a future GM. This role demands strong leadership, hospitality instincts, and the ability to resolve guest concerns while maintaining cleanliness and a positive culture.