Restaurant Operations Lead

Blake's Lotaburger, Inc.; Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

Blake's Lotaburger, Inc. seeks an Assistant Manager to support the General Manager in running a busy New Mexico restaurant. You will lead shifts, ensure fast, friendly service and uphold Blake's high standards in food safety and profitability.

You'll manage inventory, scheduling, training, and compliance while driving sales growth and maintaining a clean, safe environment for guests and staff.

Qualifications

• Must exemplify Blake's Core Values: KIND, TEAM, PASSION, PROCESS.
• Must be 21 years old.
• Ideal candidate will have a high school diploma, 1+ years restaurant management experience or related education.
• Ability to work 35+ hours per week including openings, closings, weekends and holidays.
• On-call availability for emergencies.
• Professional appearance; tattoos/piercings restrictions apply.
• Proficiency in Blake's policies and Book 1 procedures.
• Strong health code and food safety knowledge.
• Moderate computer skills for POS, BOH reporting and ordering.
• Strong teamwork and communication skills; English literacy required.
• Spanish/English bilingual is a plus.
• Able to read, understand and apply policies; multi-project management.
• Collaborate cross-departmentally; responsive to feedback.
• Organized, detail-oriented; commit to quality standards.
• Able to pass a background check; valid driver's license and insurance.
• Food Handler Certification and ServSafe readiness within 90 days.

Responsibilities

• Assist the General Manager in oversight of restaurant operations.
• Ensure customer satisfaction while controlling food, beverage and labor costs.
• Protect current sales and work to increase future sales volumes.
• Lead and motivate management and crew to deliver fast, friendly service.
• Ensure compliance with health codes, safety policies and cash handling.
• Oversee inventory, ordering, and store-level operations.
• Create weekly work schedules; manage staffing and time-off requests.
• Recruit, interview and train new crew; support succession planning.
• Monitor sales performance and collaborate to meet targets.
• Coordinate with GM on compliance and continuous improvement.

Education

High school diploma or equivalent

Associate’s degree in related field

College coursework in business management

Leadership and management skills

Strong teamwork and communication

English fluency (read/write/speak)

Bilingual in Spanish/English (a plus)

Health code knowledge and food safety

Computer skills: email, POS, BOH reporting

Policy and procedure adherence

Ability to manage multiple projects

On-call flexibility

Pre-employment background check clearance

Valid driver’s license and auto insurance

Food Handler Certification and ServSafe readiness

Tools

POS system

BOH reporting

Job description

Blake's Lotaburger, Inc. seeks an Assistant Manager to support the General Manager in running a busy New Mexico restaurant. You will lead shifts, ensure fast, friendly service and uphold Blake's high standards in food safety and profitability.

You'll manage inventory, scheduling, training, and compliance while driving sales growth and maintaining a clean, safe environment for guests and staff.