Restaurant Operations & Guest Experience Leader

OF Restaurants.D; Lewisville (TX); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Vacation days

Floating holidays

Job summary

Pollo Regio in Lewisville, TX is seeking a restaurant manager to lead daily operations, supervise shifts, ensure product quality, and manage inventory and costs. The role emphasizes guest service, team leadership, and adherence to brand standards, with a focus on financial performance.

The ideal candidate brings proven restaurant management experience, strong English proficiency, and computer literacy, plus familiarity with restaurant management software to supervise staff and optimize service

Qualifications

• Requires proven restaurant management experience.
• Customer-service management experience required.
• English proficiency and computer literacy required.
• Ability to work with restaurant management software.

Responsibilities

• Coordinate restaurant operations and supervise shifts.
• Resolve customer complaints and protect service quality.
• Forecast consumption and maintain inventory.
• Monitor sanitation and safety compliance.
• Control costs, limit waste, and initiate corrective actions.
• Promote the brand and lead by example.

Skills

Leadership

Financial management

Customer-service management

English proficiency

Computer literacy

Staff supervision

Education

Culinary school diploma or Bachelor's in Business Administration

Tools

Restaurant management software

Job description

Pollo Regio in Lewisville, TX is seeking a restaurant manager to lead daily operations, supervise shifts, ensure product quality, and manage inventory and costs. The role emphasizes guest service, team leadership, and adherence to brand standards, with a focus on financial performance.

The ideal candidate brings proven restaurant management experience, strong English proficiency, and computer literacy, plus familiarity with restaurant management software to supervise staff and optimize service