Restaurant Assistant Manager: Growth & Guest Experience

Pollo Regio; Lewisville (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance package

401(k) with company match

Career development opportunities

Vacation days & holidays

Employee discount

Job summary

Pollo Regio is seeking Assistant Managers for our Lewisville, Carrollton, Plano TX locations. This role focuses on customer satisfaction, team leadership, and daily restaurant operations to ensure high standards and growth.

Responsibilities include assisting the GM, delivering exceptional guest services, resolving complaints, and maintaining cleanliness and safety. The position offers opportunities for development and advancement within the company.

Qualifications

• Minimum 1–2 years of operations experience.
• Loves to work in a team.
• Good attitude to coach and motivate team members.

Responsibilities

• Assist the Restaurant General Manager
• Deliver superior guest services and ensure customer satisfaction
• Respond to customer complaints
• Enforce quality standards of products
• Organize and supervise shifts
• Monitor sanitation and safety compliance
• Maintain facility cleanliness
• Promote and publicize the brand
• Foster a positive working environment
• Contribute to corporate growth plan
• Monitor operations and initiate corrective actions

Skills

Customer service

Team leadership

Communication skills

Coaching & motivation

Fast-paced environment

Food safety certification

Education

Food Safety Certification

Job description

Pollo Regio is seeking Assistant Managers for our Lewisville, Carrollton, Plano TX locations. This role focuses on customer satisfaction, team leadership, and daily restaurant operations to ensure high standards and growth.

Responsibilities include assisting the GM, delivering exceptional guest services, resolving complaints, and maintaining cleanliness and safety. The position offers opportunities for development and advancement within the company.