Restaurant Assistant Manager - Growth & Guest Experience

Pollo Regio; Waco (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Life Ins.

401(K) with company match

Career development and growth

Vacation days, floating holidays

Thanksgiving and Christmas Day holiday

Employee food discount

Job summary

Pollo Regio is seeking Assistant Managers for our Waco restaurant locations. This role focuses on customer service, team leadership, and maintaining high standards of quality and sanitation.

You will assist the General Manager, supervise shifts, and drive brand growth while fostering a positive work environment. The ideal candidate has 1–2 years of operations experience, strong communication skills, and a willingness to coach and motivate staff in a fast-paced setting.

Qualifications

• Minimum 1–2 years of Operations experience.
• Loves to work in a team.
• A good attitude to coach and motivate team members.
• Ability to work and learn in a fast-paced environment.
• Possess good communication skills.
• Food Safety Certification.

Responsibilities

• Assist the Restaurant General Manager.
• Deliver superior guest services and ensure absolute customer satisfaction.
• Respond efficiently to customer complaints.
• Enforce and offer the best quality of products possible.
• Organize and supervise shifts.
• Monitor compliance with sanitation and safety rules and regulations.
• Maintain facility cleanliness.
• Promote and publicize the brand.
• Nurture a positive working environment and lead by example.
• Contribute to the corporate strategic growth plan.
• Monitor operations and initiate corrective actions.

Skills

Operations experience

Team player

Coaching / motivating

Communication skills

Fast-paced environment

Education

Food Safety Certification

Job description

Pollo Regio is seeking Assistant Managers for our Waco restaurant locations. This role focuses on customer service, team leadership, and maintaining high standards of quality and sanitation.

You will assist the General Manager, supervise shifts, and drive brand growth while fostering a positive work environment. The ideal candidate has 1–2 years of operations experience, strong communication skills, and a willingness to coach and motivate staff in a fast-paced setting.