Restaurant Operations & Guest Experience Leader

Mitra QSR; Frederick (MD); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Family-Oriented Culture

Competitive Wages

Employee Discounts

Education Opportunities

KFC Scholarships up to $20,000

Job summary

Mitra QSR is seeking a Manager to oversee restaurant operations, product preparation, customer relations, and team management, ensuring the highest quality of products and services to each customer daily.

You will lead a team, uphold food safety standards, and ensure excellent guest experiences while maintaining brand standards and a professional appearance. This role emphasizes reliability, teamwork, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Great Attitude and willingness to learn.
• Team-oriented mindset essential for kitchen and dining room collaboration.
• Eagerness to follow processes and guidance.

Responsibilities

• Customer Experience: greet customers, provide quick and efficient service, and deliver great food with a smile.
• Food Safety: follow all food safety protocols to protect customers.
• Food Preparation: participate in prepping and cooking per standards.
• Appearance: maintain professional appearance and grooming as the face of the restaurant.
• Teamwork: collaborate with team members to foster a positive work environment.
• Learning and Development: participate in training and apply learnings on the job.
• Cleanliness and Maintenance: keep front-of-house, kitchen, and equipment clean and safe.

Skills

Attitude

Team Player

Lifelong Learner

Job description

Mitra QSR is seeking a Manager to oversee restaurant operations, product preparation, customer relations, and team management, ensuring the highest quality of products and services to each customer daily.

You will lead a team, uphold food safety standards, and ensure excellent guest experiences while maintaining brand standards and a professional appearance. This role emphasizes reliability, teamwork, and the ability to manage multiple tasks in a fast-paced environment.