Restaurant Operations & Guest Experience Lead

Blaze Pizza | On The Rise; West Des Moines (IA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Manager meals - free

Health Insurance

401K

Vacations

Personal Days

Flexible work schedule

Vision insurance

Dental insurance

Life insurance

Short Term Disability

Online Universities

College Scholarships

Job summary

Blaze Pizza | On The Rise in West Des Moines is seeking an Assistant General Manager to oversee all restaurant activities and lead a team to deliver Fast, Fun, & Friendly service. You will train staff, manage daily operations, and support the General Manager in executing the business plan.

The role demands leadership, excellent guest service, and the ability to manage costs and compliance across the restaurant. A dynamic, energetic, and hands-on approach is essential.

Qualifications

• Ability to get results through others and take initiative.
• Strong organizational and time management skills.
• Ability to interact with guests and co-workers effectively.
• Willingness to work long hours in a fast-paced restaurant environment.
• Understanding of safety, cash controls, and cost guidelines.

Responsibilities

• Lead and model Blaze service standards to ensure guest satisfaction.
• Train, coach, and evaluate team members; drive performance improvements.
• Assist GM in executing the restaurant business plan and marketing programs.
• Ensure compliance with labor laws and safety procedures.
• Plan daily operations and complete required administrative duties.

Skills

Guest interaction

Time management

Team leadership

Customer service orientation

Communication

Physical stamina

Job description

Blaze Pizza | On The Rise in West Des Moines is seeking an Assistant General Manager to oversee all restaurant activities and lead a team to deliver Fast, Fun, & Friendly service. You will train staff, manage daily operations, and support the General Manager in executing the business plan.

The role demands leadership, excellent guest service, and the ability to manage costs and compliance across the restaurant. A dynamic, energetic, and hands-on approach is essential.